Question 1

What materials are used in our candles?

Accepted Answer

Our candles are crafted from 100% natural, non-toxic, biodegradable soy wax, lead-free cotton braided wicks, and premium phthalate-free fragrances.

Question 2

Why do candles change colors over time?

Accepted Answer

Candles can change colors over time due to the natural ingredients we use, such as natural colorants, herbs, and vanilla. Vanilla, a base for many of our fragrances, may cause the candle to turn yellow or light brown. Additionally, colorants may fade, and herbs can cause yellowing. This natural process does not affect the quality or performance of your candle.

Question 3

Why do craters form in my candle after burning?

Accepted Answer

Craters forming in your candle after burning is normal and indicates that your candle is made from 100% soy wax. This characteristic of soy wax does not affect the quality or performance of your candle.

Question 4

How long should I burn my candle to experience the fragrance?

Accepted Answer

For the best fragrance experience, burn your candle for at least 1 hour or until a full wax pool forms to the edges of the container. This allows the fragrance to escape and provides maximum scent throw. Shorter burn times can cause tunneling and poor performance, leading to an uneven burn and weak scent throw.

Question 5

Why is it important to trim the candle wick?

Accepted Answer

Trimming the candle wick to 1/4" before burning is crucial for achieving an optimal flame, even burn, and maximum scent throw. This simple step ensures your candle performs at its best.

Frequently asked questions

What materials are used in our candles?

Why do candles change colors over time?

Why do craters form in my candle after burning?

How long should I burn my candle to experience the fragrance?

Why is it important to trim the candle wick?