top of page

FAQ

WHAT ARE THE CANDLES MADE OF?

100% all natural, non toxic, bio-degradable soy wax, lead free wicks, and phthalates free fragrances.

IS IT NORMAL FOR THE CANDLES TO CHANGE COLORS OVER TIME?

Yes, especially when natural colorants, herbs, and vanilla are used. Natural vanilla is the base for several of our fragrances. This may cause the candle to turn yellow or light brown over time. In addition, colorants may fade and different herbs may cause yellowing. This process is completely natural and do not affect the quality or burn of your candle.

IS IT NORMAL TO HAVE CRATERS IN MY CANDLE AFTER BURNING?

Yes, this is normal. It is actually one of the best ways to determine if your candle is 100% soy wax. This is the nature of soy wax and does not affect the quality or burn of your candle. 

HOW LONG SHOULD I ALLOW MY CANDLE TO BURN BEFORE I SMELL THE FRAGRANCE?

Allow your candle to burn for 1 - 2 hours or until a full wax pool has formed to the outer edges of the candle container. This will let the fragrance escape and provide the maximum scent throw. Burning a candle for shorter times can cause the candle to tunnel and perform poorly. Ultimately, resulting in an uneven burn and weak scent throw.

IS IT IMPORTANT TO TRIM THE WICK OF A CANDLE?

Yes, it is important. Always trim the wick to 1/4" in height before burning to get the optimal flame that will create an even wax pool. 

bottom of page